Return, Exchange, and Cancellation Policy:
Our goal is that you are completely satisfied with your order. In the rare instance you want to return or exchange our purchase, contact customer service and we will issue a return. You are responsible for notifying the company of any returns or exchanges or order cancellation within 24 hours of items receipt or placing an order. Customer will bear the cost of shipping charges unless the return is a result of our error. A 7% processing fee will be deducted from the total purchase order for any items returned or exchanged. Items should be return within a week of receipt. Rudra house will issue the refunds within 2-3 weeks after we receive and process your return.